I mostly use the South Street Branch due to the convenience of the location. The employees there are awesome, kind, and treat the customers with professionalism and respect and yes the “Royal Treatment”. They know that when I come in, I just don’t come in to take care of business but I also bring in some laughter. I enjoy making them smile and leave knowing that they have satisfied and completed the task I came there for. South Street Branch rocks!!!
For me the loan process at the credit union has been very easy, the online application is easy, loan officers have good communication, and the payment process with direct deposit was basically automatic and forgiving if my direct deposit was a little late.
The Front Royal Credit Union has served me will since 1974 when I first opened a Christmas savings account. They have provided me loans over the years and later checking. Their Reps. have always been friendly and willing to meet my needs all these years. Well Done.
We have been banking with the Front Royal Credit Union for almost 25 years, they have also been there when we needed them. The associates at both branches, although we mostly go to South Street, are always pleasant, ask how we are, know our family, and truly care about us as people. Our tellers are top notch, the loan staff is exceptional in what they do, and the customer service is always +++. We have moved outside of the Front Royal area a little, but will continue to do our financial banking with the Front Royal Credit Union. Love them all!!
Getting the loan was quick and effortless. I used my savings to secure it so my interest was nominal. Had I used that savings to pay my obligation I would have struggled to replace it. Thanks for you help over the years…since 1984!
We appreciate everything they did for us on our used vehicle loan. Front Royal FCU made the process easy, fast and painless.