VERY FRIENDLY STAFF THE BEST PEOPLE TO WORK WITH!!!
The credit union was helpful and understanding when I needed to lower my monthly payments.
I have no complaints. I like the the new ease of doing transaction’s with savings and checking over the phone.
The Front Royal Credit Union has served me will since 1974 when I first opened a Christmas savings account. They have provided me loans over the years and later checking. Their Reps. have always been friendly and willing to meet my needs all these years. Well Done.
Getting the loan was quick and effortless. I used my savings to secure it so my interest was nominal. Had I used that savings to pay my obligation I would have struggled to replace it. Thanks for you help over the years…since 1984!
Great service all around
The nice lady at the Royal Ave office is so helpful and nice. She set me up an account, answered my questions that I had, and she even answered questions that had nothing to do with the credit union. I will be a member for a very long time
Have always felt confident dealing with Front Royal Federal Credit Union.
I had a great experience in getting a vehicle loan through Front Royal Federal Credit Union. I do feel like I received the royal treatment – Helpful, friendly, efficient and easy. It was a pleasure doing business with you. I would recommend anyone seeking a loan to use FRFCU! Thank you!
The staff did an excellent job getting me set up with a car loan and the mobile app makes it easy to keep track of my payments and how much is left on the loan.
Great always! Very nice and helpful people with all you need.
We appreciate everything they did for us on our used vehicle loan. Front Royal FCU made the process easy, fast and painless.
In searching for a low interest rate for a personal loan, our experience at Front Royal Federal Credit Union was above all others. Together we have dealt with the same bank for over 30 years and could not get the service we received with FRFCU. From the appointment to signing on the dotted line we were treated with respect and transparency, and like we were family. The best customer service we could have received. Thanks for making our loan experience one of the best we have ever had!
I am happy banking at Front Royal Federal Credit Union because the service is excellent and very personal. Everyone I have had the pleasure of dealing with has been professional and friendly I feel very much at home there and I do feel I get the royal treatment. Thank you.
We have been banking with the Front Royal Credit Union for almost 25 years, they have also been there when we needed them. The associates at both branches, although we mostly go to South Street, are always pleasant, ask how we are, know our family, and truly care about us as people. Our tellers are top notch, the loan staff is exceptional in what they do, and the customer service is always +++. We have moved outside of the Front Royal area a little, but will continue to do our financial banking with the Front Royal Credit Union. Love them all!!
I mostly use the South Street Branch due to the convenience of the location. The employees there are awesome, kind, and treat the customers with professionalism and respect and yes the “Royal Treatment”. They know that when I come in, I just don’t come in to take care of business but I also bring in some laughter. I enjoy making them smile and leave knowing that they have satisfied and completed the task I came there for. South Street Branch rocks!!!
I am so glad I closed my account with another bank and went to FRFCU. No excess fees. Very satisfied.
Great loan department and bank. Easy online payments..
For me the loan process at the credit union has been very easy, the online application is easy, loan officers have good communication, and the payment process with direct deposit was basically automatic and forgiving if my direct deposit was a little late.