For me the loan process at the credit union has been very easy, the online application is easy, loan officers have good communication, and the payment process with direct deposit was basically automatic and forgiving if my direct deposit was a little late.
Getting the loan was quick and effortless. I used my savings to secure it so my interest was nominal. Had I used that savings to pay my obligation I would have struggled to replace it. Thanks for you help over the years…since 1984!
I have no complaints. I like the the new ease of doing transaction’s with savings and checking over the phone.
I am happy banking at Front Royal Federal Credit Union because the service is excellent and very personal. Everyone I have had the pleasure of dealing with has been professional and friendly I feel very much at home there and I do feel I get the royal treatment. Thank you.
I had Wendy help me out with my car loan process. She made it stress free and easy to understand as a first time car buyer!
I am so glad I closed my account with another bank and went to FRFCU. No excess fees. Very satisfied.
Wendy has been great. She has helped me out even when things didn’t go my way. She hung in there and came up with a solution that fitted my needs. Highly recommend talking to her.
Wendy Phillips was very helpful at helping me refinance my used car.
She was able to get me the lowest rate which was better then the dealership.
Made it fast and easy to do.
This was my second time using Front Royal Credit Union for a car loan.
Would us them again
The nice lady at the Royal Ave office is so helpful and nice. She set me up an account, answered my questions that I had, and she even answered questions that had nothing to do with the credit union. I will be a member for a very long time
Wendy has been a blessing helping me for the last month! From day one she has handled all my banking issues and made it a breeze for the situation I’ve been dealing! Love FRCU!
We have been banking with the Front Royal Credit Union for almost 25 years, they have also been there when we needed them. The associates at both branches, although we mostly go to South Street, are always pleasant, ask how we are, know our family, and truly care about us as people. Our tellers are top notch, the loan staff is exceptional in what they do, and the customer service is always +++. We have moved outside of the Front Royal area a little, but will continue to do our financial banking with the Front Royal Credit Union. Love them all!!
The credit union was helpful and understanding when I needed to lower my monthly payments.
Wendy was wonderful!! She answered every question we had and made the process easy and quick!
The Front Royal Credit Union has served me will since 1974 when I first opened a Christmas savings account. They have provided me loans over the years and later checking. Their Reps. have always been friendly and willing to meet my needs all these years. Well Done.
Great service all around
Wendy did a fantastic job leading me through the whole loan process. Everything was quick, clear, and efficient. I would highly recommend her to anyone.
We appreciate everything they did for us on our used vehicle loan. Front Royal FCU made the process easy, fast and painless.
Wendy Phillips recently helped me get a loan and she was so helpful. I always find the staff there to be so nice and helpful. I appreciate you all!
Great loan department and bank. Easy online payments..
Great always! Very nice and helpful people with all you need.
Wendy was super helpful. She made the loan process smooth as can be I will definitely be coming back for more loans.
I mostly use the South Street Branch due to the convenience of the location. The employees there are awesome, kind, and treat the customers with professionalism and respect and yes the “Royal Treatment”. They know that when I come in, I just don’t come in to take care of business but I also bring in some laughter. I enjoy making them smile and leave knowing that they have satisfied and completed the task I came there for. South Street Branch rocks!!!
Wendy was such a huge help when trying to get my auto loan! I highly recommended her and couldn’t thank her enough!!
The staff did an excellent job getting me set up with a car loan and the mobile app makes it easy to keep track of my payments and how much is left on the loan.
Wendy was so easy to work with for the refinance of my auto loan. Process was fast & simple. Thank you again!
Have always felt confident dealing with Front Royal Federal Credit Union.
I had a great experience in getting a vehicle loan through Front Royal Federal Credit Union. My loan officer, Wendy Phillips, did an excellent job leading me through the process. I do feel like I received the royal treatment – Helpful, friendly, efficient and easy. Thanks again Wendy. It was a pleasure doing business with you. I would recommend anyone seeking a loan to use FRFCU and contact Wendy! Thank you!
VERY FRIENDLY STAFF THE BEST PEOPLE TO WORK WITH!!!
Working with Wendy on a vehicle loan was an enjoyable process. She was very accommodating with my schedule, and kept me updated routinely. The customer service I received at FRFCU throughout this process was superb!